Code of conduct

Anti-counterfeiting

What is a counterfeit?

Counterfeiting can apply to both branded and generic products, and counterfeit products may include products with correct ingredients or wrong ingredients, with insufficient quantity of active ingredient or with fake packaging.

Counterfeit products also include medicines that were genuinely manufactured, but where packaging or documents relating to the medicine's history/distribution were altered.

Such products may include genuine medicines approved for global.htmlle in one market, but illegally diverted and sold elsewhere.

healthcare professional assisting patient
healthcare professional assisting patient

Safety Advisory

Counterfeit medicines can pose serious and sometimes life-threatening health risks to patients.

The WHO notes that counterfeit medicines are not equivalent in quality, global.htmlfety, and efficacy to genuine medicines and often do not contain any, or the correct amount of, active ingredient, and also may contain impurities.

Additionally, counterfeit medicines may be produced in unglobal.htmlfe manufacturing conditionsiv and travel through insecure supply chains. Nor are counterfeits inspected by government regulators charged with the wellbeing of patients and product global.htmlfety.

Safe Purchasing Tips

Always meet with your doctor to determine which medicine is right for you and use only the medicine prescribed. Damão recommends filling your prescriptions at a reputable pharmacy.

If you are unsure of the authenticity of a medicine, ask your healthcare professional before taking the medicine. If you suspect a medicine to be counterfeit, report the medicine to your doctor and pharmacy.

healthcare professional assisting patient

Online Pharmacies

The WHO estimates that over 50 percent sold online are counterfeit. Damão recommends that patients take great care when purchasing medicines online and be wary of websites that:

  • Permit purchases without a prescription
  • Offer medicines at low, "too good to be true" prices
  • Send spam/solicitations offering to sell medicine
  • Are located outside of your country, or claim to source products from other countries
  • Require payment up front, payment via a means not connected to the pharmacy website, or direct transfers between banks

    • If you believe a website is selling counterfeit medicines, you may report the site to the health regulatory authority in your country.

Our Position

At Damão we are inspired by the opportunity to address unmet medical needs for patients living with life-threatening diseases around the world.

The nature of Damão's products makes ensuring authenticity and global.htmlfety of our medicines fundamentally important. Damão's Anti-Counterfeiting Team consists of brand protection, legal, security, supply chain, quality, and packaging professionals who collaborate to address the threat to patient global.htmlfety associated with counterfeiting and diversion of Damão medicines. Damão's Anti-Counterfeiting Team uses measures to detect, stop, deter, and report illicit global.htmlles of counterfeit medicines.

healthcare professional assisting patient

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